Terms of Service

Last updated: October 9, 2026

OVERVIEW

Welcome to Acotin. The terms “we,” “us,” and “our” refer to Acotin. Acotin operates this website and online store, including all related information, content, features, tools, products, and services provided to you through this website (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you access, browse, or purchase from Acotin.

By accessing our website, placing an order, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you otherwise have the legal capacity required to enter into a binding agreement.

You are responsible for providing accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

SECTION 2 – PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, specifications, photographs, colors, dimensions, and other information as accurately as possible.

However, the appearance of products may vary slightly depending on lighting, photography, screen settings, manufacturing tolerances, or product updates.

Product specifications, packaging, accessories, and availability may change from time to time. Where a material change affects an order that has already been placed, we will make reasonable efforts to notify the customer.

SECTION 3 – RESPONSIBLE AND LAWFUL USE

Certain products sold by Acotin may be subject to local laws, regulations, age restrictions, transportation restrictions, or use restrictions depending on the customer's jurisdiction.

It is the customer's responsibility to determine whether the purchase, possession, importation, transportation, or use of a product is lawful in their location before placing an order.

Products must be used responsibly, in accordance with applicable laws, manufacturer instructions, and appropriate safety precautions.

Where appropriate, customers should use suitable protective equipment and ensure that products are used only in safe and controlled environments.

Acotin does not authorize or encourage unlawful, unsafe, threatening, or harmful use of any product.

SECTION 4 – ORDERS

Submitting an order does not guarantee acceptance of the order.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving:

• suspected fraud or unauthorized payment activity;
• incorrect pricing or product information;
• inventory or fulfillment issues;
• shipping restrictions;
• legal or regulatory restrictions;
• orders that cannot be fulfilled to the destination provided.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

SECTION 5 – PRICES AND PAYMENT

Prices displayed on the website are shown in the currency presented at checkout and may vary depending on market, location, taxes, duties, exchange rates, promotions, or other applicable factors.

We reserve the right to change prices at any time before an order is placed.

Payment must be successfully authorized before an order can be processed.

Available payment methods may vary by country, device, currency, or checkout configuration.

Customers are responsible for any bank fees, foreign exchange fees, import taxes, duties, or other charges imposed by third parties or government authorities unless otherwise stated at checkout.

SECTION 6 – SHIPPING AND DELIVERY

Shipping destinations, estimated delivery times, tracking availability, and related conditions are described in our Shipping Policy.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur because of customs processing, carrier disruptions, weather, local postal services, peak shipping periods, regulatory inspections, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

SECTION 7 – CUSTOMS AND IMPORT REQUIREMENTS

International orders may be subject to customs inspection, import restrictions, duties, taxes, or other government requirements.

Customers are responsible for confirming that the products they order may lawfully be imported into and possessed in their destination country or region.

We cannot guarantee customs clearance or delivery where a shipment is restricted, detained, rejected, returned, or seized by government authorities.

Nothing in this section limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

SECTION 8 – RETURNS, REFUNDS, AND CANCELLATIONS

Returns and refunds are governed by our Return & Refund Policy.

Unless otherwise stated in that policy, eligible returns must satisfy the conditions specified there, including applicable requirements regarding product condition, packaging, and return authorization.

Order cancellation requests should be submitted as soon as possible. Once an order has entered processing or has been shipped, cancellation may no longer be possible.

SECTION 9 – ACCURACY OF INFORMATION

We make reasonable efforts to keep the information on our website accurate and up to date.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, delivery times, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

SECTION 10 – PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes, bundles, and sale prices may be subject to additional terms, eligibility requirements, expiration dates, product restrictions, or usage limits.

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to modify or end promotions at any time, subject to applicable law.

SECTION 11 – INTELLECTUAL PROPERTY

Unless otherwise stated, the website, brand elements, product photography, graphics, text, layout, logos, and other original content made available through Acotin are owned by or licensed to Acotin and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit protected content without prior authorization from the applicable rights holder.

SECTION 12 – THIRD-PARTY SERVICES

Some parts of the Services may rely on third-party providers, including payment processors, shipping carriers, analytics providers, technology providers, and Shopify.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

We are not responsible for third-party websites, services, or content that we do not control.

SECTION 13 – THIRD-PARTY LINKS

The Services may contain links to websites operated by third parties.

We provide such links for convenience and do not necessarily endorse or control the content, products, services, privacy practices, or policies of those websites.

You access third-party websites at your own discretion.

SECTION 14 – PERSONAL INFORMATION

Your submission and use of personal information through the Services is governed by our Privacy Policy.

SECTION 15 – PROHIBITED USES

You may not use the Services:

• for unlawful purposes;
• to violate applicable laws or regulations;
• to infringe intellectual property or other legal rights;
• to submit false, misleading, or fraudulent information;
• to interfere with or disrupt the security or operation of the website;
• to introduce viruses, malicious code, or other harmful technology;
• to attempt unauthorized access to our systems, accounts, or data;
• to use products purchased from Acotin in an unlawful or intentionally harmful manner.

We reserve the right to restrict or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 16 – PRODUCT SAFETY

Customers are responsible for reading and following all product instructions, warnings, and safety information supplied with a product.

Products should be inspected before use and should not be used if damaged, improperly assembled, or otherwise unsafe.

Children should not use products intended for adults without appropriate supervision and where such use is lawful.

Customers should exercise appropriate care to prevent injury, property damage, misuse, or access by unauthorized persons.

SECTION 17 – DISCLAIMER OF WARRANTIES

Except where prohibited by law or expressly stated by Acotin, the Services and products are provided subject to the warranties and consumer rights required under applicable law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms excludes or limits statutory guarantees, warranties, or consumer rights that cannot legally be excluded.

SECTION 18 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Acotin will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Services or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including any liability that cannot be excluded under applicable consumer protection law.

SECTION 19 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Acotin and its service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the Services, violation of these Terms, or infringement of the rights of another person.

SECTION 20 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

SECTION 21 – TERMINATION

These Terms remain effective unless terminated by you or by us.

You may stop using the Services at any time.

We may suspend or terminate access to the Services if we reasonably determine that you have materially violated these Terms, applicable law, or the rights of others.

SECTION 22 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly referenced herein, constitute the agreement between you and Acotin concerning your use of the Services.

SECTION 23 – APPLICABLE LAW

These Terms will be interpreted in accordance with applicable laws and mandatory consumer protection rules that apply to the transaction and the customer's jurisdiction.

Nothing in these Terms is intended to remove any consumer rights that cannot legally be waived or limited.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, policies, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Where required by law, we will provide additional notice of material changes.

SECTION 25 – CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us at:

Acotin Customer Support
Email: service@acotin.com
Support Hours: Monday–Friday, 8:00 AM–6:00 PM ET