Shipping policy

SHIPPING POLICY

Every order is shipped with a tracking number. Delivery timelines vary by region — please see our estimates below.

Estimated delivery times

Specific delivery dates are not guaranteed. The following timelines are estimates for reference:

United States: 7–15 business days
Canada & Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Mexico, Central & South America: 7–15 business days

Tracking

All orders are processed with a tracking number. You will receive an email with your tracking details once your order has been dispatched to the carrier's sorting facility.

For some carriers, tracking information may take several days to update. If your order was placed more than 5 business days ago and your tracking still shows no activity, please contact our customer support team using the contact information provided on our website.

Lost or delayed packages

Once an order has been dispatched and handed to the shipping carrier, delivery is handled by the carrier.

Delays may occur due to customs clearance, local postal services, weather, peak shipping periods, or other circumstances outside our direct control. If your package is delayed, held, or appears to be lost, please contact us and we will do our best to assist by providing tracking information and supporting carrier inquiries where possible.

Please note that applicable consumer rights and protections remain unaffected.

Incorrect addresses

Customers are responsible for ensuring that the shipping address entered at checkout is complete and correct.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or dispatched, we may not be able to change the delivery address. We are not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.

Order cancellation & modification

Due to fast processing times, orders are sent to fulfillment shortly after they are placed. Orders may only be cancelled or modified before fulfillment begins.

Once an order has entered processing or has been fulfilled, we may no longer be able to cancel or modify it.

Questions about your order?

If you have any questions or concerns regarding shipping, tracking, or delivery, please contact our customer support team using the contact information provided on our website. We will respond as soon as reasonably possible.

By placing an order, you acknowledge that you have read and understood this Shipping Policy.

Last updated: August 30, 2026